Get In Touch
FAQ's
Find the frequently asked question here.
What if I want to check the status of my goods/consignment daily?
APML provides an online tracking platform on its website and mobile application, allowing you to track the status of your consignment at any time. Simply enter your consignment details to view real-time updates and current shipment information.
What if I am charged more than the final quotation provided? What procedure do you follow in this case?
We strictly adhere to the final quotation provided at the time of the survey. No additional charges are applied before or after your relocation beyond the quoted amount, unless there is a change in the scope of services requested by you.
What safety measures do you use when relocating heavy goods?
We use specialized safety belts and harnesses to securely fasten heavy and electronic items to the walls of our carriers. These restraints provide a firm hold on the goods, helping prevent movement and potential damage when the vehicle stops suddenly or in the unlikely event of an incident during transit.
How many days before my relocation should I contact you to book your services?
APML offers the flexibility to book your move up to 15 days in advance, giving you sufficient time to plan your relocation efficiently.
I finish work at 7:00 p.m. Can I contact you after office hours for queries?
Yes, you can contact us anytime for assistance or queries.
How long will it take to complete my move?
The time required to complete a move depends on several factors, including the volume of goods, distance of relocation, and ease of access at both locations. However, our team always strives to complete every move safely and within the shortest possible timeframe.
Do you provide durable packaging for our goods?
Yes, we use high-quality and durable packing materials to ensure maximum protection for your belongings. This helps maintain safety and minimizes the risk of damage during transit.